We believe in safe, simple online shopping and awesome customer service
And we're real people too!
Wedo Mattresses is the fastest growing online mattress retailer in the UK, selling a fantastic range of products. Our goal is to provide our customers with a safe, secure and modern online shopping experience. When you buy at Wedo Mattresses, you can rest assured that you'll have a fast, friendly and enjoyable shopping experience.
Gareth Knight, our founder is obsessed with technology. He believes in the power of technology to simplify and add value to people’s lives. With a long and successful history of creating invaluable online products, he is now focused on improving the online shopping experience. Wedo Simple Shopping was founded in 2010, and everyone in our London based office is now hard at work making his vision a reality. Starting with home furnishings, our mission at Wedo is to offer customers the most simple and human online shopping experience possible.
What we believe
At Wedo we offer our customers a fantastic product range, in depth product descriptions, an easy to navigate site and a human and reliable customer service team. We believe that it’s this formula that will make us stand out from the competition and show customers how simple home shopping can be. We are human, and are not afraid to admit that on our journey to perfection we sometimes get things wrong. We can promise, however, that in return for your loyalty, we will try our best every single day to add value to your lives through offering simple, honest, shopping solutions. Read more about our guiding principles.
Visit our store in Colchester
If you would like to view, buy or try products in-store, then visit us in Colchester!
Wedo - HomeTurner Rise retail park
Call 01206 574346.
You're safe with us
We pride ourselves on privacy and security. Shopping with Wedo Mattresses is totally safe as our secure server scrambles your personal information before sending it over the internet. Just like you, we hate SPAM and so we promise to keep your name, address, payment details and any other information you entrust to us safe and secure at all times. We don't, however store credit card details. We also promise we won't share any of your details with other companies. We think that's for you and only you to do. When receiving your credit or debit card statement, it will display a charge to Wedo Shopping.
Fast and friendly delivery
Delivered in sturdy packaging and by our friendly delivery team, you can rest assured that your mattress will arrive on time and in tip-top shape ;).
Blooming Awesome Customer Care
At Wedo Mattresses we take pride in providing our customers with assistance and support every step of the way. So whether you need help selecting the right mattress, have a query about your order or want to arrange a return, we can help. You can contact us by telephone, email or by using the live chat on the site - whichever is easiest for you. You can telephone or email a real live human customer service rep between 9am and 6pm Monday to Friday, or speak to a real person using the live chat on the site. We promise to respond to all emails by the end of the following working day, but more often than not we can get back to you the same day!
At Wedo Mattresses we love what we do and the best reward we can get is when our customers are 100% happy. If you change your mind about your purchase for any reason, simply contact us and we will supply you with the returns details. If the item is faulty, we'll refund/exchange it and return your delivery costs too. It really is that easy!